Job Description

In collaboration with the Customer Service department, the Teller assists with the execution of branch activities, including day-to-day delivery of client-facing services and transaction processing. The overall goal is to give excellent customer service while also assisting the branch in generating cash by delivering optimal solutions.

Job Title : Teller I
Location : Khor Fakkan, Sharjah, United Arab Emirates
Salary : $ 16.82 per hour.
Company : Grupo Santander
Job Type : Full-Time

Qualifications:

• As required, balances automated teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs).
• Complete AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer) operations for consumers.
• This includes ensuring that the bank’s internal audits are carried out on time and that any regulatory issues raised by external auditors are promptly addressed.
• Maintain established customer service standards and provide a one-of-a-kind experience by understanding client needs and delivering solutions when it counts.
• There are services for customer accounts such as checking and money orders, loans, safe deposit box payments, and gift card sales, as well as check cashing and currency verification, cash drawer balances, and late-night depositing for customers.
• Maintain an adequate cash drawer on hand at all times, prove frequently, balance cash on hand, and double-check that all transactions and negotiable items match the figures in the system.
• Make sure that compliance risks are managed, resources are available to help with compliance, and training is available. Build a culture of compliance and work with regulators to make sure that everything is done properly.
• Maintain a current awareness of the Company’s products and services, as well as applicable federal regulations, such as the Bank Secrecy Act and Know Your Customer obligations. Follow all Company and regulatory compliance and operational risk controls to the letter; report any control weaknesses, compliance breaches, or occurrences of operational loss.
• Serve as a client’s first point of contact and make a good first impression by providing courteous and efficient customer service.
• Improve the company’s image by providing proactive customer-driven service in support of surpassing customer expectations; generate new business referrals by engaging customers and using a customer relationship management system.

Skills:

• Excellent interpersonal, organizational, and communication abilities are all required.
• The applicant should have a strong sense of leadership and a drive to continually learn and improve his abilities.
• There are several factors to consider while dealing with huge sums of money, including speed and precision.
• A year of demonstrated customer service and/or sales experience, including cash handling skills, is required.
• Because the firm will not be sponsoring visas for these jobs, employment eligibility to work in the United States is required.

How to Apply

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Job Categories: Teller. Job Types: Full-Time.

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