Job Description

The members of our team work together to provide all of our clients with the services they require, regardless of their industry. Apply immediately for the Program Assistant position if you are committed to providing excellent service and empowering our customers to achieve their full potential.

Job Title : Sr. Program Assistant
Location : Umm Al-Quwain, Umm Al-Quwain, United Arab Emirates
Salary : $ 36.85 per hour.
Company : Di Giorgio Corporation
Job Type : Part-Time

Qualifications:

• Make use of your own discretion to figure out what’s causing the problem with the consumer and how to fix it.
• React to questions and requests from customers and solve any problems they may be having with the registration process, the program selection process, or any other support issues that may arise.
• Complete reporting duties involving customers, such as maintaining records for internal CRM system users.
• Collaborate across departments in order to keep our clients up to date.
• Prove that you’re always thinking of ways to improve communication with customers through phone and electronic mail.
• Help develop and plan a wide range of engaging and informative leisure and learning opportunities for locals.
• Take part in designated projects aimed at boosting internal and external processes, as well as customer happiness.
• Work in tandem with the sales and customer service departments as well as IT, BD, and operations when required.
• Recognize patterns in end user requests where better lead documentation, calendar configurations for the master, or email and phone system integrations could make a difference.
• The Open Enrollment Director may be notified of potential problems as part of the resolution process management.

Skills:

• Requires exceptional time management skills and the capacity to multitask in a high-pressure office setting.
• The skill required to utilize a computer mouse, navigate programs, and enter data correctly and efficiently
• proactive and self-driven with the capacity to work alone.
• One must maintain an optimistic frame of mind in order to thrive in an environment that is always changing and growing
• This role requires regular communication and interaction with high-level management. Having excellent verbal and written communication skills is essential.

How to Apply

توظيف

Job Categories: Program Assistant. Job Types: Part-Time.

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