25 May 2023

Part-Time Senior Front Desk Manager – Ras al-Khaimah

Crane Co. – Posted by JobsTeam –  Ras al-Khaimah, Ras Al-Khaimah, United Arab Emirates

Job Description

The Front Desk Manager is in charge of the front desk team’s day-to-day operations and oversight. The Front Desk Manager ensures that the highest levels of guest service are provided and that standards are followed. The Front Desk Manager must be able to work evenings, weekends, and holidays, particularly during peak guest occupancy.

Job Title : Senior Front Desk Manager
Location : Ras al-Khaimah, Ras Al-Khaimah, United Arab Emirates
Salary : $ 28.98 per hour.
Company : Crane Co.
Job Type : Part-Time

Qualifications:

  • Guests’ choices for future visits are taken into account and feedback is gathered via guest comment cards.
  • Ensure proper guest check-in and check-out procedures are followed.
  • To achieve the greatest quality of service and client pleasure, you must oversee the training and development of workers.
  • Provide clients, colleagues, and coworkers inside and outside of the immediate team with top-notch customer service and support.
  • Assist front-desk personnel with billing, check-ins, check-outs, and customer service.
  • Daily payroll monitoring and biweekly submission of correct payroll data to accounting.
  • Communicate in person and by correspondence with high-level contacts inside and outside the organization, including vendors, customers, and senior leadership.
  • Annual performance reviews for the team are used to monitor and oversee worker performance.
  • Utilizing knowledge of the department’s protocols, prepare standard letters, documents, and forms, notices, or statistics reports.
  • Assist in recruitment efforts and communicate with Director of Rooms and Human Resources about status of all open positions as well as the status for all applicants.

Skills:

  • Must be able to work flexible hours and shifts as needed by the company.
  • Flexible schedule to include all shifts as needed, including weekends and holidays.
  • Having between one and three years of administrative experience and a firm grasp on basic office procedures
  • Expert use of Microsoft Office tools (Word, Outlook, PowerPoint, and Excel).
  • Background in hotel management or supervision is essential.

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How to Apply

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Job Categories: Front Desk Manager. Job Types: Part-Time.

Job expires in 27 days.

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