Job Description

Program and operations leaders and teams receive extensive and varied administrative and organizational help from the program assistant. For this position to be successful, the candidate must be effective, detail-oriented, adaptable, and wise. The Program Assistant is a crucial team member that makes sure that all administrative and scheduling tasks are finished on schedule, fostering cultures that are very productive.

Job Title : Program Assistant – REMOTE OPTION
Location : Ras al-Khaimah, Ras Al-Khaimah, United Arab Emirates
Salary : $ 37.71 per hour.
Company : Cummins Inc.
Job Type : Full-Time

Qualifications:

• Work in tandem with the operations, business development, systems, and marketing departments as needed.
• Perform customer-related reporting duties for internal CRM system users, such as maintaining records.
• Help create and plan a variety of recreational and instructional programs for people on multiple levels.
• Make a difference on unique projects aimed at enhancing services provided to internal and external customers.
• Find patterns in user requests that can be improved with changes to the master calendar, lead documentation, or the integration of phone and email systems.
• The Open Enrollment Director may be notified of potential problems as part of the resolution process management.
• Collaborate across teams to guarantee that our clients are always receiving up-to-date information.
• Exercise independent judgment to determine the root cause of the customer-related issue and find a resolution.
• Assist customers with their inquiries and requests for assistance with their program selections, registration problems, and other service issues.
• Demonstrate initiative and a focus on finding solutions by contacting customers by phone and electronic mail in an effort to strengthen relationships with them.

Skills:

• skill in navigating computer systems, using a mouse, and entering data accurately and quickly.
• You need to be able to multitask effectively and keep your workplace calm under pressure.
• proactive and self-driven with the capacity to work alone.
• This role requires regular communication and interaction with high-level management. Having excellent verbal and written communication skills is essential.
• It’s important to have an optimistic frame of mind in a dynamic environment where change and growth are constants.

How to Apply

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Job Categories: Program Assistant. Job Types: Full-Time.

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