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19 Feb 2023

Full-Time Medical Secretary – Night Shift – Umm Al-Quwain

Jack In The Box Inc. – Posted by JobsTeam Umm Al-Quwain, Umm Al-Quwain, United Arab Emirates

Job Description

In order to better serve our doctors, clinical staff, and patients, Medical Center is looking for a Medical Secretary to join our team. As the practice’s first and last point of contact, the Medical Secretary has a significant effect on the patient experience. The Medical Secretary is a critical member of the healthcare team, and our expanding practices are searching for the ideal people to join our team. All administrative office assistance for our busy and expanding practice falls to the Medical Secretary, who ensures a pleasant experience for patients and visitors alike.

Job Title : Medical Secretary – Night Shift
Location : Umm Al-Quwain, Umm Al-Quwain, United Arab Emirates
Salary : $ 20.65 per hour.
Company : Jack In The Box Inc.
Job Type : Full-Time


  • Acquires physician practice authorizations, which are entered into both the registration and billing systems. Recommends that patients seek out referrals as required.
  • Answers and directs calls. Providers and office employees get clear signals. Processes information requests. Ensures important communications are prioritized per protocol.
  • Be in charge of the check-in process, which includes greeting and welcoming patients, providing instructions, respectfully and helpfully answering any questions they may have, and collecting signatures on any relevant documentation, such as benefit assignment papers and privacy notice forms.
  • An comprehension of clinical treatment and education is shown here, as is the capacity to apply that knowledge across a broad variety of health and illness problems, across the lifespan.
  • High degree of customer service and telephone etiquette; comprehensive handoff to relevant team members to help and support patients, their families, and the community.
  • The Medical Secretary is in charge of checking in and out patients utilizing EMR systems, as well as confirming demographics, updating patient profiles, and collecting co-payments or any outstanding amounts. Setting up follow-up visits and/or specialist appointments
  • The receptionist schedules patients’ appointments, registers them, and enables the interchange of information about patient insurance authorization and/or worker’s compensation benefits.
  • Physician administrative assistant. Letters, forms, and other papers are prepared. Inputs data into computer. Transcribes secret dictation
  • Clinical and support personnel work together to update and modify patient schedules and help the Director in managing clinical staff schedules.
  • Data important to appropriate reimbursement and statistical analysis can only be collected via face-to-face registration.


  • Two years of previous experience working in a medical office setting where you interacted with physicians, the general public, and/or patients as a medical secretary or receptionist are essential for this position.
  • The same level of education as a standard high school diploma. It is recommended for candidates to possess either a degree in business administration or a healthcare-related area of study, or an education of an equivalent level of rigor.
  • It is necessary to have a working understanding of office equipment such as the telephone, computer and keyboard, copy machine, fax machine, printer, and credit card machine.
  • Medical documentation, such as medical records and insurance applications, should be easy to understand. Outstanding computer skills, strong customer service talents, and excellent verbal and written communication abilities all go a long way.
  • Ability to collaborate well with patients, families, colleagues from other disciplines, doctors, and auxiliary department employees Excellent typing abilities and expertise dealing with various software applications such as Microsoft Word and Excel are required.

How to Apply


Job Categories: Medical Secretary. Job Types: Full-Time.

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