Job Description

Answering phones, taking messages, organizing appointments, managing files, editing and proofreading documents, and delivering mail are just some of the duties that the Medical Secretary is expected to handle on a daily basis. The Medical Secretary is in charge of keeping track of when patients are checked in and out, as well as any other responsibilities that may be allocated.

Job Title : Medical Secretary 1st Shift
Location : Ajman, Ajman, United Arab Emirates
Salary : $ 22.41 per hour.
Company : Energizer Holdings Inc.
Job Type : Full-Time

Qualifications:

• Keeps in touch with clinical and support staff about updates to patient schedules and changes that need to be made. Also helps the Director manage the schedules of clinical staff.
• High degree of customer service and telephone etiquette; comprehensive handoff to relevant team members to help and support patients, their families, and the community.
• In a non-clinical capacity, aids the physician’s office. You’ve been tasked with assembling letters, papers, and a variety of other documents. Enters information into a computer system. Transcribing sensitive information accurately
• Physician practice permission forms are collected and entered into the relevant systems for registration and invoicing. Instructs patients to seek referrals as necessary.
• Responds to all incoming telephone calls and then transfers them to the proper party. Takes intelligible messages for the providers as well as the other office workers. Manages the processing of standard information requests. Ensures that all critical communications are given priority treatment in accordance with the standard operating procedure for the practice.
• Face-to-face registration allows for the gathering of data necessary for accurate reimbursement as well as statistical analysis, all of which are necessary for a successful and professional registration operation.
• demonstrates the knowledge and capacity to adjust clinical treatment and the instructional component of care to the various phases of health and illness, as well as the different stages of the life cycle.
• Electronic medical records (EMRs) are utilized by the Medical Secretary to check in and out patients, verify demographics, update patient profiles, and collect outstanding amounts. The process of setting up follow-up visits and/or specialist treatment.
• Check-in duties include greeting and orienting patients, answering questions in a friendly and helpful way, and receiving signatures on paperwork such as assignment of benefits, notice of privacy, insurance waivers, and authorization forms.
• Patients’ appointments are scheduled by this employee, and they are also responsible for registering patients and assisting with the exchange of information about patient insurance authorization and/or worker’s compensation benefits.

Skills:

• Knowledge of medical documentation, including medical records and insurance documents Excellent computer capabilities; exceptional customer service skills; strong verbal and written communication skills.
• Medical secretary/receptionist with two years of experience working with doctors, the public, and patients.
• A diploma from high school or its equivalent is required. Additional education or training, preferably in hospital administration, business administration, or a similar field, or education of a comparable kind is preferred.
• Be able to communicate effectively with a variety of stakeholders, including patients, their loved ones, medical colleagues, and auxiliary department staff. Excellent typing and Microsoft Word and Excel expertise.
• It is essential to have a working knowledge of the various pieces of office machinery, such as the telephone, computer, keyboard, copy machine, fax machine, printer, and credit card machine.

How to Apply

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Job Categories: Medical Secretary. Job Types: Full-Time.

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