Job Description

The Front Desk Manager is in charge of the front desk team’s day-to-day operations and oversight. The Front Desk Manager ensures that the highest levels of guest service are provided and that standards are followed. The Front Desk Manager must be able to work evenings, weekends, and holidays, particularly during peak guest occupancy.

Job Title : Lead Front Desk Manager
Location : Fujairah, Fujairah, United Arab Emirates
Salary : $ 30.87 per hour.
Company : Boston Scientific Corporation
Job Type : Full-Time

Qualifications:

• Solicit guest feedback via guest comment cards and acknowledges guest preferences for future visits.
• Payroll must be monitored on a daily basis, and accounting must get accurate payroll reports every two weeks.
• Make standard documents such letters, documents, forms, notices, and statistical reports using your knowledge of the department’s processes.
• Assist front desk staff with billing, arrivals, departures, and guest satisfaction.
• Administer annual performance reviews to keep an eye on and rein in the team’s productivity.
• Assist with the hiring process and update the director of rooms and human resources on the status of each open position and applicant.
• Supervise the staff’s training and development to guarantee the highest quality of service and customer satisfaction.
• Give clients and coworkers inside and outside of your immediate team excellent customer service and support.
• When guests check in and depart, make sure the right procedures are followed.
• Communicate in person and by correspondence with high-level contacts inside and outside the organization, including vendors, customers, and senior leadership.

Skills:

• Flexible schedule to include all shifts as needed, including weekends and holidays.
• MS Office apps proficiency (Word, Outlook, PowerPoint, and Excel).
• A knowledge of general office administration and one to three years of administrative experience are required.
• Background in hotel management or supervision is essential.
• A willingness to adjust work schedules and shifts to meet the demands of the company is a must.

How to Apply

وظائف اليوم

Job Categories: Front Desk Manager. Job Types: Full-Time.

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