Job Description

The Retention Specialist helps first-generation students qualified for the College’s Title III initiative. The initiative aims to create and provide a college-wide strategy to addressing first-generation students’ needs to boost academic preparation, improve retention, and raise academic achievement and lead to program completion, employment, and/or transfer. As such, responsibilities include academic advising with students to ensure appropriate course selections to meet program requirements, assisting in accessing academic and support services to address deficiencies and issues that would impact retention, maintaining records on student meetings and recommendations, maintaining student data for grant reporting, working with college staff, and attending project implementation team meetings.

Job Title : Graduate Retention Specialist
Location : Ras al-Khaimah, Ras Al-Khaimah, United Arab Emirates
Salary : $ 18.18 per hour.
Company : Western Digital Inc
Job Type : Full-Time

Qualifications:

• Employees must know and observe safe work practices and corporate policies and procedures relating to job safety, including safety standards and regulations. Workers must report dangerous circumstances to supervisors.
• In order to be certain that everything has been transmitted and received, compare the retention request with the actual instances. All cases received should be recorded and filed. , When requested by Field personnel, gather case notes.
• Employees must adhere to the company’s rules and regulations while doing their jobs in an honest, ethical, and professional manner. To clarify corporate regulations and processes, employees may ask their bosses or other authorized company personnel.
• There is a commercial reason for this position’s duties. Tasks that are unique to a certain position should be recorded individually. It is possible that the employee will not be needed to carry out all of the tasks stated. Functions may be altered or added to based on company needs.
• By comparing all packages to the manifest, you may point out any inconsistencies.
• Workers who achieve success are held accountable. It’s possible that additional duties, objectives, tasks, or assignments will be evaluated separately.
• provides state and federal financial aid, registration, career alternatives, program choice or change, educational requirements, college policy/procedures, state policy, and other services to prospective and enrolled technical college students throughout their academic careers. during their academic careers
• Except for activities that are unrelated to any of the mentioned responsibilities, all allocated obligations and tasks are considered to be part of the fundamental functions.
• By phone and email, cancellations and price reviews should be addressed. This position’s major task is making outbound phone calls to potential customers.
• Organizes activities and seminars for new and at-risk students Helps create and execute creative intervention techniques to promote student retention and graduation.

Skills:

• Requested call-back lists may be used by the CSC or other departments to reach customers. Before launching a company, educate yourself on topics such as operating systems, service programs, and pest control methods.
• Keep customers by solving problems quickly and creatively and keeping problems from getting worse. Learn about and use the approved resolution paths to help customers.
• having a solid grasp of the federal background investigation process, including the regulations and criteria that govern security clearance background checks
• Sales, marketing, and business degrees are desirable, but not required. In addition to 1-3 years of successful sales experience, prior B2B sales/service experience in the telecommunications industry is highly preferred.
• Consumer information must be handled with strict secrecy. The applicant must be self-motivated and results-oriented, as shown by his or her work history.

How to Apply

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Job Categories: Retention Specialist. Job Types: Full-Time.

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